How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened Example: 20/09/2021 2. Are You The Buyer or Sel buyer 3. Total Transaction Value Example: $129 USD 4. Other Parties Username middleman 5. Method Used To Pay or Receive Payment Example: PayPal 6. Other Parties Email Addresses [email protected] 7. Other Parties Payment Email A <[email protected]>; 8. Other Parties Messenger Username YoungstaNirjhor 9. Provide All Chat Logs and Additional Information Below 129 i spent on account fatmax, Monday at 10:53 AMReport Reply We can't refund that payment. Only method to refund that is contact the publisher and say someone is using your card get refunds on those purchases. Middleman, Monday at 10:53 AMReport Reply but it was your falt i lost account fatmax, Monday at 11:30 AMReport Reply We didn't trigger the recall, the seller did nor did the seller even warn anyone he was going to do this. We can't pay more than you paid out of our pocket. All you need to do is contact the game publisher, tell them someone has taken your card and charged $129 and you want them to refund you. Middleman, Monday at 11:32 AMReport Reply And I recieved ZERO answers from Playerup, it's been twice estimated time by now, what do you think I'll do? Sit with no payment nor answers and lose access to an account that I haven't been paid for or having none of my issues or questions answered? fatmax, Monday at 11:36 AMReport Reply ou will have none, get your money back from playerup, the extra that you spend, I don't care for. Listing of this account will be soon posted on other sites except of playerup which's experience for me was too bad. The buyer's issue being investigated in just a day whilst the seller is ignored for all the questions of his aswelll as the payment, that's too much and I don't want to be a part of this. Peace. fatmax, Monday at 11:37 AMReport Reply just waiting on the seller giving them a final chance. If no reply we'll give you instructions how to resolve this but to resolve it would result in the account being terminated because the seller also owes you $129 for your investment into the account which we'll give you instructions on how to get that back. Hopefully the seller works with us so we can fairly resolve this but if not then he'll understand later he made a huge mistake. fatmax, Monday at 11:37 AMReport Reply Also having to hear "Time is of the essence" is ironic for me. If playerup had co-operated with me at all we wouldn't be here, I have no issues with the buyer he's been a cool guy since the start. Also sorry for replying late colleges had just opened in my country so I don't have much spare time on my hands. fatmax, Monday at 11:38 AMReport Reply Our only options are to fix the issue with the seller or cancel the order. We can't compensate you $129. You have to get a refund from the publisher on that. Middleman, Monday at 11:38 AMReport Reply I'm not entirely sure what the sellers issue is. His payout was underway and without warning he just recalled your account. Now the seller wants to sell it higher. Middleman, Monday at 11:40 AMReport Reply its your falt you did not pay him fatmax, Monday at 11:41 AMReport Reply His payout had not been released yet but he had a cashout ticket that was pending and could have consulted with us further rather than recall the account. Middleman, Monday at 11:44 AMReport Reply he did see what he asked you on his emails fatmax, Monday at 11:45 AMReport Reply The only options here are: 1. We work with the seller and find a resolution to continue the sale. 2. We cancel the original sale which we did and you request a refund with the publisher. That's all we can do in this situation. We have no control over the $129 you spent on this other party. Middleman, Monday at 3:15 PMReport Reply its your falt you took to long to pay him and if you look at this And I recieved ZERO answers from Playerup, it's been twice estimated time by now, what do you think I'll do? Sit with no payment nor answers and lose access to an account that I haven't been paid for or having none of my issues or questions answered? fatmax, Monday at 4:44 PMReport Reply from middleman just waiting on the seller giving them a final chance. If no reply we'll give you instructions how to resolve this but to resolve it would result in the account being terminated because the seller also owes you $129 for your investment into the account which we'll give you instructions on how to get that back. fatmax, Monday at 4:45 PMReport Reply from middleman just waiting on the seller giving them a final chance. If no reply we'll give you instructions how to resolve this but to resolve it would result in the account being terminated because the seller also owes you $129 for your investment into the account which we'll give you instructions on how to get that back. fatmax, Tuesday at 10:22 AMReport Reply It's not yours. Your money is still with playerup and the money that you paid ingame can't be refunded. They can be but it will result in the termination of the account. YoungstaNirjhor I'm sorry but the buyer is unwilling to pay your price difference. Either you honor the original lose or potentially lose the account and gain $0 in return. Choice is actually on you right now. fatmax, Thursday at 10:32 AMReport Reply It's not yours. Your money is still with playerup and the money that you paid ingame can't be refunded. They can be but it will result in the termination of the account. YoungstaNirjhor I'm sorry but the buyer is unwilling to pay your price difference. Either you honor the original lose or potentially lose the account and gain $0 in return. Choice is actually on you right now. fatmax, Thursday at 2:54 PMReport Reply It's not yours. Your money is still with playerup and the money that you paid ingame can't be refunded. They can be but it will result in the termination of the account. YoungstaNirjhor I'm sorry but the buyer is unwilling to pay your price difference. Either you honor the original lose or potentially lose the account and gain $0 in return. Choice is actually on you right now.
I have looked into this issue. 1. The seller recalled the account. 2. You requested the order cancelled stated that you didn't trust the seller. 3. @Middleman fully refunded your order and at your request cancelled the order. 4. You replied back saying you paid $129 in funds to the game publisher. 5. @Middleman told you that you need to contact the game publisher and inform them someone has charged your card $129 that you did not authorize. 6. You cameback and insisted @Middleman pay you that $129 7. @Middleman is not responsible for whatever fees you charge offsite with another party and is unable to compensate you for this. 8. You cameback and repeatedly kept spamming them the same reply now as you did above asking @Middleman to pay the $129 9. They followed up and once again went over why they can't compensate you that $129 10. You continue to open additional tickets asking @Middleman to pay you that $129
At this time, PlayerUp is not able to compensate you that $129. Your only option is contact the publishers and request that $129 returned to you. If they refuse, then we can assist you with that and where to go to get that $129 refund. However we have already told you repeatedly we, PlayerUp, is unable to compensate you this so all future tickets you open requesting this we will not reply to you on these since this matter has already been discussed in depth with you and is considered closed. Once again if you need assistance getting that $129 back from the publishers, let us know. Provide the game you purchased an account for and then we can assist you from here.
paypal refused and the publisIt's not yours. Your money is still with playerup and the money that you paid ingame can't be refunded. They can be but it will result in the termination of the account. YoungstaNirjhor I'm sorry but the buyer is unwilling to pay your price difference. Either you honor the original lose or potentially lose the account and gain $0 in return. Choice is actually on you right now. her refused . here is the answer from the seller from wargames
from middleman just waiting on the seller giving them a final chance. If no reply we'll give you instructions how to resolve this but to resolve it would result in the account being terminated because the seller also owes you $129 for your investment into the account which we'll give you instructions on how to get that back.
