What should I do? Quote: Dear XXXX, Thank you for your feedback on the troubleshooting steps. To evaluate your warranty claim further, please complete the details below. Once all the information has been supplied, we will be able to assess the warranty claim. Warranty information: - Product S/N number (on the subwoofer): - Product P/N number: - Product M/N number: - a copy of the proof of purchase (attach a scan or photo of the sales receipt or VAT invoice in JPG format). - One photo that shows the product details, including the S/N number. - The other photo should show the complete product with all of its parts. - Both photo's should include a handwritten note with your Case number (xxxxxxxx) Shipping information: - First Name: - Last Name: - Company (if any): - Address: - Postal Code: - City: - County/State (if any): - Country: - Telephone Number (including country code): Please complete for both the residential and the desired delivery address if needed. We deliver during regular business hours (Monday through Friday from 9:00 AM to 5:00 PM). Thank you in advance for providing this information.
