M.SE keeps challenging us. Hence you will get all premium-god methods. Needed: VCC SN of product POP - Invoice Name phone Number Company Name Shipping addy Method : So you call in nice, calm and professional - as these are very expensive espresso machines and you will be claiming that you have one personally in your own Condo, apartment etc. Its a surprising simple method. You just start out sounding a little bit frustrated telling them that you spent x amount of money on the machine but yet after x amount of time it is making an odd noise when grinding and you get coffee ground in both the regular settings for a simple coffee to your espresso. They may ask you a few simple questions you should be able to answer - i suggest readingg up on the manual and specs on the model that you are doing so you know it top to bottom and can answer questions on the spot. Some of the questions have to do with some settings to thhe way your loading the grinder. Its all pretty simple though and hard to fail. This method will also work with other companies other than Jura. Jura is international im guessing people outside of the US shouldnt have a problem. Good luck all!
