Resolved Issue with payment - I did not receive what I ordered

Discussion in 'Help - Ask Support Questions' started by jjd10425, 2/12/20.

Thread Status:
Not open for further replies.
  1. jjd10425

    jjd10425
    Expand Collapse
    Unverified Member

    Offline
    Joined:
    2/8/20
    Posts:
    2
    Likes Received:
    0
    My Location:
    I attempted to purchase a player account for SWGOH. I used Paypal for the transaction, which completed - but then the link back to your website failed, and I was unable to proceed further. I have not received any further instructions on how to obtain the player account I purchased. I either need the transaction refunded or I need a link to receive the player account I paid for. Please advise.

    This is the email I received from SafeCharge, that handled the payment with the order number:

    Thank you for contacting SAFECHARGE Digital, the payment facilitator for online businesses.
    Please be informed, that we have been able to locate your payment and can confirm that it has been successfully processed through our system.

    For more information and assistance we recommend you to contact playerup.com’s representatives directly.

    You can reach them at https://www.playerup.com/accounts/help/create-thread

    Please refer to your order number: 922190288

    Please help. Sincerely,
    Jonathan DeMent

    Please don't post middleman related questions in this section. If you have a middleman question go here - https://www.playerup.com/accounts/middleman/create-thread
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Middleman

    Middleman
    Expand Collapse
    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

    Offline
    Joined:
    1/1/14
    Posts:
    68,574
    Likes Received:
    2,970
    This is already fixed.
     
Thread Status:
Not open for further replies.