A user posted this email awhile back they'd gotten. Hello xxxx, My name is Alyssa with UPS. Our office has been notified that there was a problem with your Apple package shipped via UPS tracking number xxxxxxx delivered on 07/26/17. Please respond and explain any problems you had with your package. Details regarding the shipment are listed below: PO number: xxxxxxx Invoice number: xxxxxxx Merchandise description: MBP 15.4 SG/2.9GHZ/RP 560/512GB-USA Carrier reference number: xxxxxxxx Thank you, Alyssa M. UPS Preferred Customer AssociateHello Phakphum, My name is Alyssa with UPS. Our office has been notified that there was a problem with your Apple package shipped via UPS tracking number xxxxx delivered on 07/26/17. Please respond and explain any problems you had with your package. Details regarding the shipment are listed below: Thank you, Alyssa M. UPS Preferred Customer Associate