Resolved Is this a legitimate middleman email

Discussion in 'Help - Ask Support Questions' started by IBuyOffYou, 2/10/19.

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  1. IBuyOffYou

    IBuyOffYou
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    File sent in image, is this a real middleman email?

    Screenshot_20190210-221906_Gmail.jpg
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Do you use K,I,K, Skype, or another messenger service?
    No. All middleman transactions are done through PlayerUp.com for security reasons. Anyone who attempts to contact you through a 3rd party messenger claiming they are us is fraudulent.

    When should I release my account information to the buyer?

    Never release your account information unless (@Middleman) contacts you through the PlayerUp Conversation Ticket System. We will never contact you through e-mail, K,I,K, skype, or any 3rd party service. All middleman transactions are done through PlayerUp.com for security reasons.

    For more information, please visit this link: Middleman: Sellers Guide | PlayerUp - Video Game Accounts Marketplace. Player 2 Player Secure Platform.
     
  3. OP
    OP
    IBuyOffYou

    IBuyOffYou
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    Am i eligible to recieve a refund if i were scammed by a fake midleman
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  4. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Automated Response

    How do I cancel my order?

    If in event you need to cancel this transaction, please do the following:

    1). Go to your 3 Way Conversation Ticket
    2). In the upper right corner, click Change Order Status (Blue Icon) and select Buyer - Cancel Order
    3). Wait for an agent to process your cancellation
     
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