Resolved I'm high risk and don't have any sellers badges

Discussion in 'Help - Ask Support Questions' started by rafevd, 8/1/18.

Thread Status:
Not open for further replies.
  1. rafevd

    rafevd
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    Offline
    Joined:
    12/29/16
    Posts:
    215
    Likes Received:
    5
    No clue why I've been flagged as high risk and haven't received any sort of seller's badge even though I've sold over 6 times with middleman/playerup
     
    #1 rafevd, 8/3/18
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Admin

    Admin
    Expand Collapse
    Admin Status (Staff): This account handles all admin general support inquiries

    Offline
    Joined:
    12/1/13
    Posts:
    13,456
    Likes Received:
    1,389
    I would be happy to assist with this but if you want us to help you, why are you posting hate messages offsite? Fix that and then you can resume doing business here.
     
    #2 Admin, 8/3/18
  3. Admin

    Admin
    Expand Collapse
    Admin Status (Staff): This account handles all admin general support inquiries

    Offline
    Joined:
    12/1/13
    Posts:
    13,456
    Likes Received:
    1,389
    1. You never actually placed an order or sold through our platform.

    2. You've created multiple accounts which is prohibited to sell your items. Why do you need multiple accounts opened? Username: LlamaPlug / [email protected] Username: KMTS / [email protected] Username: Chrfg / [email protected] Username: rafevd / [email protected] Username: Ganggang / [email protected]

    3. Also you're posting prohibited illegal items on our site - Page Not Found | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

    4. Also you're using a VPN/Proxy which is prohibited as well - Complete IP Address Details for 85.148.178.109 Complete IP Address Details for 41.90.167.188 Complete IP Address Details for 187.58.135.138 Your IPs are in South America, Europe, Africa.

    So yes there is a clear reason why you're high risk. Furthermore, you already have a ticket opened here regarding this but have decided to for some reason post hate messages offsite.

    I have closed your PlayerUp Account and all your other accounts have now been banned.
     
    #3 Admin, 8/3/18
  4. Admin

    Admin
    Expand Collapse
    Admin Status (Staff): This account handles all admin general support inquiries

    Offline
    Joined:
    12/1/13
    Posts:
    13,456
    Likes Received:
    1,389
    @rafevd

    Will give you an opportunity to appeal this.
     
    #4 Admin, 8/3/18
  5. OP
    OP
    rafevd

    rafevd
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    Offline
    Joined:
    12/29/16
    Posts:
    215
    Likes Received:
    5
    To explain the "vpn", I lived in Brazil and am from Holland originally. I now moved to Kenya, Africa. The multiple accounts, dougs brother is my brothers and the other two are mine which I created hence being flagged as high risk (didn't know this was against tos). And yes I have sold, and it took forever to get my payment in which I appealed many times. I can send logs Middleman Order - Transaction ID: 2089506-2 - Private and more if needed. And the reason I sent a trust pilot review was that I noticed how the admin was replying to others and I was advised by another person to go review instead.
     
    #5 rafevd, 8/3/18
    • This user is inactive. Hasn't logged into their account in over 60 days.
  6. Admin

    Admin
    Expand Collapse
    Admin Status (Staff): This account handles all admin general support inquiries

    Offline
    Joined:
    12/1/13
    Posts:
    13,456
    Likes Received:
    1,389
    Well that person who advised you advised you wrong because you're bullying us and why would we let you continue using our site when you're acting like this? If you have issues, open a help ticket and we'll assist you.

    So please inform us when you have cleared your offsite dispute and then we'll be happy to work with you to resolve this.
     
    #6 Admin, 8/3/18
  7. OP
    OP
    rafevd

    rafevd
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    Offline
    Joined:
    12/29/16
    Posts:
    215
    Likes Received:
    5
    I've removed the review. I only did that because my friend told me you'll get an Instant reply (which I did but not in a good way). So sorry about that, and I can provide any thing needed to help resolve this if possible
     
    #7 rafevd, 8/3/18
    • This user is inactive. Hasn't logged into their account in over 60 days.
  8. Admin

    Admin
    Expand Collapse
    Admin Status (Staff): This account handles all admin general support inquiries

    Offline
    Joined:
    12/1/13
    Posts:
    13,456
    Likes Received:
    1,389
    1. DO NOT use a proxy or you'll be restricted again

    2. Keep 1 account opened. Don't sign to other account. Which account do you want reopened?
     
    #8 Admin, 8/3/18
  9. OP
    OP
    rafevd

    rafevd
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    Offline
    Joined:
    12/29/16
    Posts:
    215
    Likes Received:
    5
    1. I don't use vpn/proxy/etc as I've lived in the countries I listed before. Also then, I'm going on holiday to Holland again soon so I'm assuming that will appear as if I'm using some sort of location spoofer even though I'm not.
    2. This account. Also, what about the transactions I have done, I've sold a couple of times through middleman and don't have a badge or anything.
     
    #9 rafevd, 8/3/18
    • This user is inactive. Hasn't logged into their account in over 60 days.
  10. Admin

    Admin
    Expand Collapse
    Admin Status (Staff): This account handles all admin general support inquiries

    Offline
    Joined:
    12/1/13
    Posts:
    13,456
    Likes Received:
    1,389
    Your account is restored.
     
    #10 Admin, 8/3/18
  11. Admin

    Admin
    Expand Collapse
    Admin Status (Staff): This account handles all admin general support inquiries

    Offline
    Joined:
    12/1/13
    Posts:
    13,456
    Likes Received:
    1,389
    I will mark you verified to avoid your account being marked high risk again.
     
    #11 Admin, 8/3/18
  12. OP
    OP
    rafevd

    rafevd
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    Offline
    Joined:
    12/29/16
    Posts:
    215
    Likes Received:
    5
    Also what about badges. I saw that you need at least 2 items sold for bronze and I sold more than that
     
    #12 rafevd, 8/3/18
    • This user is inactive. Hasn't logged into their account in over 60 days.
  13. OP
    OP
    rafevd

    rafevd
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    Offline
    Joined:
    12/29/16
    Posts:
    215
    Likes Received:
    5
    Can you check?
     
    #13 rafevd, 8/4/18
    • This user is inactive. Hasn't logged into their account in over 60 days.
(You must log in or sign up to post here.)
Thread Status:
Not open for further replies.