I want to get a refund

it's been a day i paid for the account but i havent get any response from the seller is there a way i can get a refund

 

Automated Response​

Thank you for submitting a support ticket with the general support (non middleman support) department.

Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to contact the middleman department directly here regarding this. Your ticket won't be redirected so please make sure to open a new ticket with the correct department.

Assuming this is a general support inquiry, an agent will assist you shortly. Meanwhile while waiting, you can also get help or find your answer here:

Regular Support
For all non-middleman help related questions, please follow these instructions:
1). View the Guides Section for all commonly asked questions
2). View our Knowledge Base for all other commonly asked questions
3). If these sections above don't answer your question, please submit a Help Ticket here.
4). You can contact an agent or moderator directly using the chat system.

Disputes
If you believe someone has possibly scammed/frauded you, please Open A Dispute Form (takes 2 minutes). Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute.



















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Simple guide to use Middleman Service for your Sales and Purchases...
[Simple Guide] Playerup Middleman Service - New Members Read This! - UPDATED | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

It usually takes 1-72hrs before the actual transaction starts after the identification/documents have been submitted for the buyer's verification.

If you are the buyer...
Middleman: Buyers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.
In case you haven't yet, you have to activate your order and finish your verification first. To do so please follow the instructions inside your transaction's private conversation ticket or click this to fill up the form. http://www.playerup.com/forms/middleman-order-step-1-of-2-provide-details.1/respond

My PlayerUp Middleman Order / Buy / Purchase didn't activate or start up? How can I fix this? | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

NOTE: Payments via CC/Debit Card might take longer as it will need to be cleared first. In your online banking's transaction history you should be able to check the status of the order you just made here, if it says "Pending" it could only mean 2 things; its either PlayerUp has yet to claim the deposit you sent or your Bank is holding it for an extended period of time which you would most likely need to call your bank and confirm that its you who have made this purchase.

 

To process a cancellation/refund request...
#1 Open you Pre Middleman Order Startup Ticket or Transaction's Private Conversation ticket. Inside, write down that you are requesting for a refund and please make sure to provide the original payment method you used when you made your purchase for the refund.

Wait For Agent To Approve Cancellation
Wait for Middleman to process your cancellation. Once your cancellation has been processed, Middleman will post specific details on your cancellation inside your private and 3 way conversation ticket.