Resolved I ve paid, but my credits weren t top up

Discussion in 'Help - Ask Support Questions' started by Anton Sivolapov, 6/7/19.

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  1. Anton Sivolapov

    Anton Sivolapov
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    Hello there,

    I've paid via PayPal twice on Jun 6th ($16) in total.
    I can see that my money is gone but haven't received any confirmation or something and my credits weren't top up.
    At the end of the process, http://www.safecharge.com said something like "your session has timed out".

    What a heck? It seems very unpleasant
    Thank you
     
    #1 Anton Sivolapov, 6/7/19
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Hello,

    We received your middleman support ticket. Please note your order is still currently being worked on and expected to be updated shortly here.

    Meanwhile if this issue has already been RESOLVED, we would kindly ask if you could update this ticket stating it has been so we can process these backed up tickets quickly.

    Thank you!
     
    #2 Middleman, 6/12/19
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