Resolved I have not received the money

Discussion in 'Help - Ask Support Questions' started by Miszy, 8/1/14.

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  1. Miszy

    Miszy
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    #1 Miszy, 8/1/14
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Please use the private ticket for any outstanding issues. We are a bit backed up on responses but you should expect a reply today.
     
    #2 Middleman, 8/1/14
  3. Middleman

    Middleman
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    Just to be clear as well, we use a global payment merchant. Refunds aren't instant, they take time to process back to your account. We have no control over this process as we aren't the ones processing your payments. Companies like Visa, Mastercard, your financial institution handle this process.

    Thank you.
     
    #3 Middleman, 8/1/14
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