How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened Example: February 9 2018 2. Are You The Buyer or Seller Example: I'm the Buyer 3. Total Transaction Value Example: $50 USD 4. Other Parties Username Example: DrStein84 5. Method Used To Pay or Receive Payment Example: Amazon Giftcard 6. Other Parties Email Addresses Example:unknown 7. Other Parties Payment Email Address Example: unknown 8. Other Parties Messenger Username Example: DrStein84 9. Provide All Chat Logs and Additional Information Below It was over discord.
@samsaha86 I have full proof on discord.. even if you won't believe that it's his discord.. I have a small conversation here that says his discord username is a "blank"
Use playerup middleman from next time for safe and secure transaction. This is how middleman works. Middleman: Buyers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.
How can you protect yourself from these type of scams in the future? I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Buyers Guide) and here is how it works for sellers (Sellers Guide). Is there anything we can do to assist you still with this dispute? Please read this guide (Guide - Combat Fraud Service). All we need is the scammers full name and address and we can assist you further. What can you do next to resolve this issue? Since this is a PayPal transaction, you need to immediately go to PayPal and open a dispute hopefully before the seller moves those funds. In order to do that, go to your paypal receipt, and see the area where it says resolution or dispute payment. Open a dispute and provide them as much proof as possible. Contact PayPal as well and ask them what you need to do to win a dispute. Keep in constant communication with paypal. If you sent the payment by family and friends then unfortunately those funds are lost as you cannot dispute those payments and we strongly advise against sending friends and family payments in the future even if the seller requires it you can easily say no. For more information, please contact PayPal. Can PlayerUp provide compensation for this dispute? Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost funds - Guide - Combat Fraud Service How can I protect myself in the future? We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite. . .
He's done on PlayerUp. There is nothing else we can do here. You didn't go through PlayerUp Middleman Services so we can't protect you, you went through him directly. At this point, your only option is to contact Amazon, inform them your card you tried using it and it didn't work, don't say anymore than that and try to get them to report it stolen retracting it from the users account. If you have the persons name and address we can also use the combat fraud service, a free option for users to go after him but beyond that I'm not sure what else you want us to do?
The hell.. banning him isn't enough though. He can make another account and try to scam other players.
He's blacklisted so if he tries to do that his account will be locked down again. Can't just change IPs to get around our systems either we have a several factor detection system.
Beyond that I'm not sure what you're expecting us to do here. You say this. So tell me what would you like us to do since you think banning him isn't enough.
PAYPAL AINT DOING love you I TRIES GOING TO AMAZON THEY;RE LIKE GO TO THE SENDER OF THE CARD AND I'VE BEEN GOING THROUGH THIS SUPPORT love you FOR 4 DAYS NOW
