i don't take account but lose money ?!

Discussion in 'Disputes - Resolved Cases' started by fsa, 1/31/18.

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  1. fsa

    fsa
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    January/31/2018

    2. Are You The Buyer or Seller
    I'm the Buyer

    3. Total Transaction Value
    80$

    4. Other Parties Username
    fsa

    5. Method Used To Pay or Receive Payment
    skrill

    6. Other Parties Email Addresses
     Selling - Master founder pack, lots of costumes including some stamps, all character slots, and more... | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

    7. Other Parties Payment Email Address
    i don't know auto lose on skrill

    8. Other Parties Messenger Username
    Nosyf

    9. Provide All Chat Logs and Additional Information Below
    No chat
     
    #1 fsa, 1/31/18
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Hulk

    Hulk
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    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    Is this a middleman or non middleman transaction?
     
    #2 Hulk, 1/31/18
  3. Hulk

    Hulk
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    Being that you said Skrill, I think it's a middleman but need you to confirm.
     
    #3 Hulk, 1/31/18
  4. OP
    OP
    fsa

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    just i do click ''Buy now'' 80$
    and Lose -80$ but i don't see middleman/account
     
    #4 fsa, 1/31/18
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  5. OP
    OP
    fsa

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    i pay Money on skrill my account
     
    #5 fsa, 1/31/18
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  6. Hulk

    Hulk
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    Okay first thing first, I now see it's a middleman transaction so you should contact them here: https://www.playerup.com/conversations/add?to=Middleman and they will resolve. No need to open a dispute here.

    Second, don't spam the site opening multiple tickets over the same issue otherwise we'll have to issue you a warning. 1 ticket is more than sufficient to get assistance. I will be reporting and requesting duplicate tickets removed by Admin.
     
    #6 Hulk, 1/31/18
  7. Hulk

    Hulk
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    This issue is now resolved. Message middleman support directly. Thank you.
     
    #7 Hulk, 1/31/18
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