I cannot activate my transactions, link broken

Discussion in 'Help - Find Support Answers' started by sfrancisco729, 4/10/20.

Thread Status:
Not open for further replies.
  1. sfrancisco729

    sfrancisco729
    Expand Collapse
    Unverified Member

    Offline
    Joined:
    10/15/19
    Posts:
    5
    Likes Received:
    2
    My Location:
    PLEASE help me, Middleman support. I've contacted your main support three times already because this help link was ALSO broken. NO ONE has responded to me. And in fact, I just got an error message while typing this message, so I have doubts as to whether this will even send.

    On Monday 4/6 I purchased three offers:
    • Order Number: 1130000000831300779 for 500 Twitter Followers - $6
    • Order Number: 1130000000831305827 for 1k Twitter Followers - $12
    • Order Number: 1130000000831357109 for 2k Twitter Followers - $22
    I received emails for all three transactions. Only two appear in my inbox here on PlayerUp. NONE of the links to activate the transaction work – they all reroute to an error page and say I don't have permission to access this link. PLEASE help me, I needed these account on Tuesday this week for work.

    I'm attaching the error message that just popped up in this screen for your reference. PLEASE get back to me ASAP, I really need immediate assistance.

    [​IMG]
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
    Help and Middleman like this.
  2. PlayerUp

    PlayerUp
    Expand Collapse
    Automated Helper Bot
    Bot Status (Automated): Handles automated general support inquiries

    Offline
    Joined:
    9/30/15
    Posts:
    1,526
    Likes Received:
    1,557
    Automated Response

    Thank you for submitting a support ticket with the general support (non middleman support) department.

    Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to contact the middleman department directly here regarding this. Your ticket won't be redirected so please make sure to open a new ticket with the correct department.

    Assuming this is a general support inquiry, an agent will assist you shortly. Meanwhile while waiting, you can also get help or find your answer here:

    Regular Support
    For all non-middleman help related questions, please follow these instructions:
    1). View the Guides Section for all commonly asked questions
    2). View our Knowledge Base for all other commonly asked questions
    3). If these sections above don't answer your question, please submit a Help Ticket here.
    4). You can contact an agent or moderator directly using the chat system.

    Disputes
    If you believe someone has possibly scammed/frauded you, please Open A Dispute Form (takes 2 minutes). Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute.



















    .
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  3. Middleman

    Middleman
    Expand Collapse
    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

    Online
    Joined:
    1/1/14
    Posts:
    68,699
    Likes Received:
    2,980
    The reason your account is marked high risk / in lockdown restricted mode is due to that you opened multiple PlayerUp Accounts and/or the use of VPNs.

    https://www.playerup.com/threads/guide-high-risk-accounts.1294256/
    https://www.playerup.com/support-ti...ership-opening-multiple-playerup-accounts.50/
    https://www.playerup.com/support-tickets/knowledge-base/are-vpn-proxy-proxies-allowed.79/

    This issue has now been fixed. Your other account was @ronkimberly

    However all 3 payments above have been refunded/voided back to your card.
     
  4. Middleman

    Middleman
    Expand Collapse
    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

    Online
    Joined:
    1/1/14
    Posts:
    68,699
    Likes Received:
    2,980
    1130000000831297278

    Also cancelled.
     
  5. Help

    Help
    Expand Collapse
    Community Moderator

    Offline
    Joined:
    6/25/19
    Posts:
    28,028
    Likes Received:
    568
    @sfrancisco729
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
Loading...
Thread Status:
Not open for further replies.