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Discussion in 'Help - Find Support Answers' started by deondre23, 10/28/19.

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  1. deondre23

    deondre23
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    how do i cancel a purchase i didn't mean to make
     
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    Help likes this.
  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Automated Response

    How do I cancel my order?

    If in event you need to cancel this transaction, please do the following:

    1). Go to your 3 Way Conversation Ticket
    2). In the upper right corner, click Change Order Status (Blue Icon) and select Buyer - Cancel Order
    3). Wait for an agent to process your cancellation

    For more information, please go here.
     
  3. Help

    Help
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    To process a cancellation/refund request...
    #1 https://www.playerup.com/support-tickets/knowledge-base/how-to-cancel-refund-a-middleman-order.72/
    #2 http://www.playerup.com/forms/cashout-your-credits.6/respond (after your money has been refunded to you in the form of Credits)

    OR (if your 3-way ticket has yet to be published)
    #1 Please make sure to provide the same payment details you used when you made your purchase when asking for a refund in your Pre Middleman Order Startup ticket or the actual Private Conversation for your transaction.

    @deondre23
     
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