Help with Steelseries SE

Discussion in 'Marketing Other Services For Sale - Buy & Sell' started by Plooterman99, 7/14/17.

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  1. Plooterman99

    Plooterman99
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    I submitted and RMA ticket claiming my siberia 840s were broken, provided a serial number and stuff and i go this email back


    Thank you for submitting your RMA.

    Please carefully read and take the following steps:

    1) Print the attached QR code attached on a sheet of white paper **
    - QR CODE - link

    2) Hand write your name and ticket number on the sheet of white paper

    3) Take a picture of the paper alongside your defective product.
    3a. Store the printed QR code safely. This will need to be shipped inside the box with your defective product upon RMA approval. Failure to enclose the printed QR code from your photo will result in closure of your RMA. Sending a blank QR code that does not match your photo will result in the closure of your RMA.

    4) Please update your ticket and provide the following
    4a. Attach the picture you took in step 3 to the ticket (please do not send a link)
    4b. Type your serial number in the update. The serial number can be found on the bottom of mice and keyboards, and on a small white sticker on headsets. On the H Wireless, it's on a sticker on the inside joint above the left ear cup.

    We will then be able to validate your RMA and if it is validated, we will then authorize your RMA.

    Is there any way around this, I dont have a box and have nothing to send back, any vet se'ers wanna help me out?

    I am fairly new to SE.
     
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