Resolved Help With False Info

Discussion in 'Feedback - Open A Claim' started by Jeremiah Medina, 3/22/18.

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  1. Jeremiah Medina

    Jeremiah Medina
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    How to Report a Feedback Dispute
    Please fill out all 6 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    Example: January 1, 2013
    03/21/2018
    2. Are You The Buyer or Seller
    Example: I'm the Buyer
    I'm the seller.
    3. Total Transaction Value
    Example: $100 USD
    $40 USD
    4. Other Members Username
    Kingdraco87
    5. Why Should The Feedback Be Removed
    He disputed purchases before I released accpount info and still demands money or account. PayPal said they will resolve this.
    6. Provide All Chat Logs, Screenshots and Additional Information Below
    N/A
     

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    #1 Jeremiah Medina, 3/22/18
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  2. OP
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    Jeremiah Medina

    Jeremiah Medina
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    We made deal for $40 outside of PlayerUp and he sent money but it was processing. Next morning I wake and see it is disputed and money was reversed. He still demands money or account. However PayPal has taken funds and returned them to original source. I request feedback be deleted so my customers will continue to come back. I have 100+ transactions and never had a dispute on PayPal
     

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    #2 Jeremiah Medina, 3/22/18
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    Jeremiah Medina

    Jeremiah Medina
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    How long does he have? People don't want to even sell me anything due to the false feedback. Also got duplicate false feedback.
     

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    #3 Jeremiah Medina, 3/22/18
    • This user is inactive. Hasn't logged into their account in over 60 days.
  4. Avatar PR

    Avatar PR
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    Premium Pro Status: This user is a Premium Pro Seller Verified Status: This user has completed basic background and ID verification Silver Status: This user has successfully completed 15+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

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    @Kingdraco87 please explain here. I already sent you PM.
     
    #4 Avatar PR, 3/22/18
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    Jeremiah Medina

    Jeremiah Medina
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    Ok
     

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    #5 Jeremiah Medina, 3/22/18
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    Jeremiah Medina

    Jeremiah Medina
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    How long does this take? I believe people are targeting me for no apparent reason. In person as well as onsite
     

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    #6 Jeremiah Medina, 3/23/18
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    Jeremiah Medina

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    Hello?
     

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    #7 Jeremiah Medina, 3/23/18
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    @Kingdraco87 is suspended for failing to explain about the negative feedback after moderator contacted thru both PM and tagging.

    We have the process here and we give people time to explain. In this case, @Kingdraco87 does not show up. Admin will take it from here ok?

    @Mahabub Alam PP please explain here about the feedback given to @Jeremiah Medina
    We give 24 hours here as well.
     
    #8 Avatar PR, 3/23/18
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    Jeremiah Medina

    Jeremiah Medina
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    So is this case with Kingdraco closed since he didn't respond? You said an Admin would take it from here however that was 3 days ago.
     

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    #9 Jeremiah Medina, 3/26/18
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  10. Avatar PR

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    I have explained to you many times that it has nothing to do with moderator team anymore. We have helped to solve in the area that we are authorised. Stop spamming either here or PM.

    Yes it is STILL with admin so ask him directly.
     
    #10 Avatar PR, 3/26/18
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    Jeremiah Medina

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    You haven't explained that but ok I will wait but if i am curious about it, so if it goes another 3 days without response I will reply again. I have no ideal who Admin is or how to reach him. I thought i would only be 24 hours once he didn't respond and you said admin would take from there.
     

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    #11 Jeremiah Medina, 3/26/18
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    You did say "thanks" here  Feedback Removal | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. to confirm how this issue works after we gave you the last update.

    Also, there are currently 3 pages that we reply your PM. You got helped and replied everytime. We don't mind to help you here. However, you need to stop asking the same question if we already explain. Our answer is not going to change just because you keep asking the same here.

    If you don't know who admin is or how to reach him, you also can ask 'HOW TO'. There is no point you keep asking moderator here about admin work. You can check and learn more about the site and you would find answers easily.

    For an example, you can go to homepage and click support PlayerUp Accounts Marketplace. Player 2 Player Secure Platform., you would find knowledge base over there. It still does not answer your question? There is an option you can submit a ticket there. Open New Support Ticket | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.
     
    #12 Avatar PR, 3/26/18
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  13. OP
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    Jeremiah Medina

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    Ok well I'm just curious because this should have been resolved by now. It's been 5 days without him responding. It's hard to do anything when. It takes a week for one response from admin. You said it would be 24 hours which is why I asked 24 hours later what the problem was.
     

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    #13 Jeremiah Medina, 3/27/18
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    Jeremiah Medina

    Jeremiah Medina
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    From what you told me I understand they have 24 hours to respond before suspension then 48 hours after that to respond before feedback is removed
     

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    #14 Jeremiah Medina, 3/27/18
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    We gave 24 hours to users who have dispute or report against themselves. In this case, it was about them. Not about you. This has nothing to do with your feedback removal process and admin.

    Moderator team did help to follow your case that had conflict with other users and finished investigation. Nothing to do more on moderator side. No one ever says that feedback would be removed. It depends on admin whether he would consider to remove or not.
     
    #15 Avatar PR, 3/27/18
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    Resolved. Thread is closed.
     
    #16 Avatar PR, 4/1/18
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