Hi guys, yesterday i recived an email from enmasse which it says that my account got banned or disactivated for hacks, i don't use macro or something like that, when i log in into my account, in a red letter says "This account is banned or disactivated" and if i try to log in to luncher, appears the same, i try to play with other account and says "Authentication failed" or something like this, i factory reset my pc, use tmac too, but the letter with "this account is banned or disactivated" still there, im installing now AVA and i will try to use the other and see if the "Authentication failed" fix it, but, what can i do? Can i do something? Help please, thanks.