Help me

Discussion in 'Help - Find Support Answers' started by Makailee, 4/3/20.

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  1. Makailee

    Makailee
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    I did not request a refund one one of my orders and it says I did
     
    #1 Makailee, 4/3/20
    • This user is inactive. Hasn't logged into their account in over 60 days.
    Help likes this.
  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Automated Response​

    Step 1: Go To Your 3 Way Conversation Ticket
    If in event you need to cancel your order, please go to your 3 Way Conversation Ticket.

    Step 2: Change Order Status To Cancelled
    In the upper right corner, click Change Order Status (Blue Icon) and select Buyer - Cancel Order. If you don't have a 3 way conversation ticket yet, post in your pre middleman order startup ticket that you wish to cancel your order.

    Step 3: Wait For Agent To Approve Cancellation
    Wait for Middleman to process your cancellation. Once your cancellation has been processed, Middleman will post specific details on your cancellation inside your private and 3 way conversation ticket.

    For more information on how to cancel your order., please go here.
     
    #2 Middleman, 4/3/20
  3. OP
    OP
    Makailee

    Makailee
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    #3 Makailee, 4/3/20
    • This user is inactive. Hasn't logged into their account in over 60 days.
  4. Help

    Help
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    Hi, do you still need assistance regarding this matter? @Makailee
     
    #4 Help, 4/6/20
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