Automated Response Thank you for submitting a support ticket with the middleman automated support department. Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to follow the directions below to reach a middleman agent. Your ticket won't be redirected so please make sure to follow the directions below: Middleman Support - "Active" Orders Please note that this support is for non-middleman related issues only. For all middleman support questions, please use your Private or 3 Way Conversation Ticket already opened. If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly. Please also note middleman support is currently experiencing some delays on their responses so we ask that you remain as patient as possible. Middleman Support - Non "Active" Orders If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly or click here to post a help ticket. In order to reduce spam, we ask that you don't open multiple tickets over the same transaction as this could cause additional delays on your order. If you have a ticket already opened, please use that ticket and respond back to that ticket for an update. If you need an urgent update from middleman support and they're not responding, simply open a new ticket here and request for an urgent update. Delays can occur but rest assured middleman support will address your ticket as soon as they can.
How does the secure middleman process work for buyers? 1). Sellers create and post middleman buy now listings (click here) 2). Buyer clicks on buy now listing and completes payment 3). We verify and secure the buyers payment 4). We create a 3 way conversation ticket with the Buyer and Seller 5). We inform the Seller which specific account information they need to release to the Buyer 6). During this process, we will communicate and guide both the Buyer and Seller. 7). Buyer secures and verifies the account 8). Payment is then disbursed to the Seller Middleman: Buyers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.
