Getting an error when trying to create conversation with MM

Discussion in 'Help - Find Support Answers' started by pancakeelolxd12, 4/15/20.

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  1. pancakeelolxd12

    pancakeelolxd12
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    My Location:
    PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. - Error

    You do not have permission to view this page or perform this action.

    Getting this on my conversation to try to activate the middleman?
     
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  2. PlayerUp

    PlayerUp
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    Automated Response

    Thank you for submitting a support ticket with the middleman automated support department.

    Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to follow the directions below to reach a middleman agent. Your ticket won't be redirected so please make sure to follow the directions below:

    Middleman Support - "Active" Orders
    Please note that this support is for non-middleman related issues only. For all middleman support questions, please use your Private or 3 Way Conversation Ticket already opened. If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly. Please also note middleman support is currently experiencing some delays on their responses so we ask that you remain as patient as possible.

    Middleman Support - Non "Active" Orders
    If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly or click here to post a help ticket.

    In order to reduce spam, we ask that you don't open multiple tickets over the same transaction as this could cause additional delays on your order. If you have a ticket already opened, please use that ticket and respond back to that ticket for an update. If you need an urgent update from middleman support and they're not responding, simply open a new ticket here and request for an urgent update. Delays can occur but rest assured middleman support will address your ticket as soon as they can.
     
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  3. OP
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    pancakeelolxd12

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    Please delete every account of mine except [email protected],so i can start purchasing stuff
     
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  4. Admin

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  5. OP
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    pancakeelolxd12

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    I've done a transaction
    1628439636
    could i please have my money refunded?We never went through the middleman due to this bug and the guy ended up sellign the account to someone else.
     
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  7. Help

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    To process a cancellation/refund request...
    #1 How To Cancel / Refund A Middleman Order | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.
    #2 http://www.playerup.com/forms/cashout-your-credits.6/respond (after your money has been refunded to you in the form of Credits)

    OR (IF YOUR 3-WAY TICKET HASN'T BEEN PUBLISHED YET)
    #1 Open you Pre Middleman Order Startup Ticket or Transaction's Private Conversation ticket. Inside, write down that you are requesting for a refund and please make sure to provide the original payment method you used when you made your purchase for the refund.

    @pancakeelolxd12

    Wait For Agent To Approve Cancellation
    Wait for Middleman to process your cancellation. Once your cancellation has been processed, Middleman will post specific details on your cancellation inside your private and 3 way conversation ticket.
     
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