Hi, In December 2019 I sold my game account of Hustle Castle and I have recevied reaction from developer about the money transfer from the buyer is done and now he is playing the game with the my previous account. The problem is I haven´t received the money and the last reaction from the developer is from 23th December. So, I am writing you to ask for your help. My profile name is: georgehagi Facebook: [email protected] Whatsapp: +420773611584 Link to thread with developer: https://www.playerup.com/conversati...-almost-full-hero-11-6m-squad-in-six.1322412/ Link to thread of Marketplace: Sold - hustle castle lvl 11, almost full hero, 11,6M squad in six | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. Thanks, Jiri Duda I have sent this message also to playerup facebook profile
PlayerUp doing transactions via Middleman not Developer. Thats a scamm. You got scammed. @Middleman @Hulk @Ryan
I'm not understand this properly. How exactly did you do this deal and was it on this website or off the website? Middleman is done via the website not through e-mail or anywhere else. You may have been scammed.
How can you protect yourself from these type of scams in the future? I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Buyers Guide) and here is how it works for sellers (Sellers Guide). Is there anything we can do to assist you still with this dispute? Please read this guide (Guide - Combat Fraud Service). All we need is the scammers full name and address and we can assist you further. What can you do next to resolve this issue? Since this is a PayPal transaction, you need to immediately go to PayPal and open a dispute hopefully before the seller moves those funds. In order to do that, go to your paypal receipt, and see the area where it says resolution or dispute payment. Open a dispute and provide them as much proof as possible. Contact PayPal as well and ask them what you need to do to win a dispute. Keep in constant communication with paypal. If you sent the payment by family and friends then unfortunately those funds are lost as you cannot dispute those payments and we strongly advise against sending friends and family payments in the future even if the seller requires it you can easily say no. For more information, please contact PayPal. Can PlayerUp provide compensation for this dispute? Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost funds - Guide - Combat Fraud Service How can I protect myself in the future? We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite. . .
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: Hulk Re: #4[/trigger]
