Evreything went smooth till i got my order. Thank you for reaching out to Fitbit customer support, we are always willing to help. Before we process your replacement we'll need you to ship your product back to our warehouse. Please send your product to: ModusLink B.V. Fitbit Returns Center Smakterweg 100 5804 AM Venray Netherlands Please also leave a note stating: “Case *****”. Provide us with your tracking number as soon as you ship your package. Please understand that Fitbit is not responsible for shipping costs or lost-in-transit packages that were shipped without a tracking number. Once we confirm that your return has been received by our warehouse, we can continue with the replacement process if you are eligible for replacement under warranty. Let us know if you have any additional questions. Sincerely, Can i still fix this. anyone mind to help this is my first try. best excuse to use why i can't send the item back.
