I've bough an account and I've tried the First se to them. May F. Tracker doesnt charge Followed the steps ecc Ok you are elegible for replacement but you need to send a pic with your Blaze and Number ID. I've told that i cant because my camera was broken She said np send by email and sent an email to mine (not the one cracked). Lets retry Same account Janessa Everything done Bla Bla Elegible for replacement Please confirm your country of residence, when you bought and where. I told her that was a gift so i dont know She said that She has seen that i have contacted them already and escalated the love you to the competent team. Got an email saying that i have to send back. What can i do? Just throw the account and buy another?