Error when making payment

Discussion in 'Help - Find Support Answers' started by Pleen_, 7/7/19.

Thread Status:
Not open for further replies.
  1. Pleen_

    Pleen_
    Expand Collapse
    Unverified Member

    Offline
    Joined:
    7/7/19
    Posts:
    2
    Likes Received:
    0
    My Location:
    hi, I just made a payment for gems for lords mobile. There was an error when the page was loading and my payment was taken but I wasnt able to get any of the details to actually get my purchase. What do I do to get my purchase?
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Middleman

    Middleman
    Expand Collapse
    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

    Online
    Joined:
    1/1/14
    Posts:
    68,578
    Likes Received:
    2,971
    If you have purchased an item through PlayerUp Middleman Services "Buy Now" option, then after the payment has been processed you'll need to fill out this form in order for your order to startup. If you have already completed this form, then your order will start shortly.
     
  3. OP
    OP
    Pleen_

    Pleen_
    Expand Collapse
    Unverified Member

    Offline
    Joined:
    7/7/19
    Posts:
    2
    Likes Received:
    0
    My Location:
    Hi, thanks for the reply. I dont know the order ID and the form says if you dont know it to leave it blank, but when i try submit the form says I need to fill in a value in the order ID in order to submit
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  4. Middleman

    Middleman
    Expand Collapse
    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

    Online
    Joined:
    1/1/14
    Posts:
    68,578
    Likes Received:
    2,971
    If you paid via PayPal, use your PayPal Transaction Order Number PayPal provided you with.
     
Thread Status:
Not open for further replies.