Error checkout

Discussion in 'Help - Ask Support Questions' started by iStep, 6/27/19.

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  1. iStep

    iStep
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    My Location:
    I try to buy in your platform but when I select MasterCard there is an error message like this:

    [Merchant with ID: \'6868828917728003155\' is disabled. [MerchantStatus: CLOSED]]


    Can you help me please? This is my first time

    Thank you
     
    #1 iStep, 6/27/19
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Remove the insurance from your shopping cart and that will fix this issue. We are aware of the issue and it's being worked on.
     
    #2 Middleman, 6/27/19
  3. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    @iStep I moved your post here. Developers will resolve this today.
     
    #3 Middleman, 6/27/19
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