Resolved Error 504? Forum running slow

Discussion in 'Help - Ask Support Questions' started by coldbeers, 5/27/18.

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  1. coldbeers

    coldbeers
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    Hello,

    Just wondering if this is normal? I keep getting this error message every now and then plus the forum is running extremely slow ..

    Error 504 Ray ID: 421acd457db50a78 • 2018-05-27 19:13:58 UTC
     
    #1 coldbeers, 5/27/18
    • This user is inactive. Hasn't logged into their account in over 60 days.
    Hulk likes this.
  2. Hulk

    Hulk
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    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    We're working on this ticket and this will be updated shortly.
     
    #2 Hulk, 6/1/18
    coldbeers likes this.
  3. Hulk

    Hulk
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    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    This is an ongoing issue. We are working on fixing this but it will take time. Looks like we'll have to bring a contractual server admin as well to boost performance as well. The server itself is overly powerful but the combination of 3x traffic increase, constant bot attacks and various other issues is causing these errors.
     
    #3 Hulk, 6/1/18
    coldbeers likes this.
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