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Discussion in 'Disputes - Caution / Under Investigation' started by Sylar17, 2/27/17.

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  1. Sylar17

    Sylar17
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    Hi team,

    I got an email from a Yahoo account that is a scam from you. See copy of the email below.


    Hi , we wanna announce you have two buyes for your post in our website.
    To can continue to next step we need to check the validity of your account.
    For this process we need your account info .
    After this process will be finished we mail buyer to pay and transfer you money in account you was gived us before, and after we will give him your account of game with the password .
    Please reply your account info to finish the standard validity system.
    Best regards,
    Player UP team.​


    It is from [email protected]

    Please be adviced that many of your gamers will for sure receive this and might affect your prestige.


    Thanks a lot,

    G
     
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  2. PlayerUp

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    [trigger]Guide - How To Report A Dispute

    Automated Response

    If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.

    .[/trigger]
    [trigger=by]For: Sylar17 Re: #1[/trigger]
     
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  3. Admin

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    Automated Response

    Thank you for submitting a support ticket. An agent will assist you shortly with your inquiry. Meanwhile, please view the links below as this will direct you to the correct department to get help with your questions.

    Regular Support
    For all non-middleman help related questions, please follow these instructions:
    1). View the Guides Section for all commonly asked questions
    2). View our Knowledge Base for all other commonly asked questions
    3). If these sections above don't answer your question, please submit a Help Ticket here.

    Middleman Support - "Active" Orders
    Please note that this support is for non-middleman related issues only. For all middleman support questions, please use your Private or 3 Way Conversation Ticket already opened. If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly. Please also note middleman support is currently experiencing some delays on their responses so we ask that you remain as patient as possible.

    Middleman Support - Non "Active" Orders
    If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly or click here to post a help ticket.

    Disputes
    If you believe someone has possibly scammed/frauded you, please Open A Dispute Form (takes 2 minutes). Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute.


















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  4. Admin

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    @yahoo.com isn't us. We're @PlayerUp.com

    Obviously it's well known at this point people are using our brand to send emails or go on offsite messengers and say they work for us. All of these are scams, all 100%.

    We never conduct business offsite. We never email you. Unless @Middleman on PlayerUp contacts you, then it's a scam.

    Thank you for reporting this. Moving this to the disputes section.
     
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