How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened January 2nd 2022 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value $25 USD 4. Other Parties Username Sellers Username: king store 5. Method Used To Pay or Receive Payment debit card visa 9. Provide All Chat Logs and Additional Information Below hi - please send followers to: @tracemercier https://www.instagram.com/tracemercier/ *please note ive also made a separate order going to another account, just letting you know so you dont get the 2 orders confused Tracyk, 12/29/21Report Reply hello?? Tracyk, 1/2/22Report Reply This message is to inform both parties that Tracyk has requested to change the prefix to Buyer - Need MM Assistance AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA The buyer is requesting tech support assistance. While waiting for a middleman agent to reply, please write and describe a full lengthy question with as much detail as possible so a middleman agent can assist you properly when they reply. If you have already written a response, then no further work is required and a middleman agent will respond to this ticket shortly. Middleman, 1/2/22Report Reply ↑ This message is to inform both parties that Tracyk has requested to change the prefix to Buyer - Need MM Assistance AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA The buyer is requesting tech support assistance. While waiting for a middleman agent to reply, please write and describe a full lengthy question with as much detail as possible so a middleman agent can assist you properly when they reply. If you have already written a response, then no further work is required and a middleman agent will respond to this ticket shortly. order has not been processed, seller not responding. please cancel and refund Tracyk, 1/6/22Report Reply still waiting on my order here : https://www.instagram.com/tracemercier/ Tracyk, 1/10/22Report Reply hello? i still have not received my order https://www.instagram.com/csocietyinc/ Tracyk, 1/14/22Report Reply This message is to inform both parties that Tracyk has requested to change the prefix to Buyer - Cancel Order AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA The buyer is requesting this transaction to be cancelled to receive a refund or exchange. If the seller approves the buyers request for a refund, please click on Change Order Status and select the "Seller - Cancellation Request" option. If the seller denies the buyers refund request, please respond back stating your reason and a middleman agent will respond to your rebuttal shortly. Middleman, 1/17/22Report Reply ↑ This message is to inform both parties that Tracyk has requested to change the prefix to Buyer - Cancel Order AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA The buyer is requesting this transaction to be cancelled to receive a refund or exchange. If the seller approves the buyers request for a refund, please click on Change Order Status and select the "Seller - Cancellation Request" option. If the seller denies the buyers refund request, please respond back stating your reason and a middleman agent will respond to your rebuttal shortly. i have messaged the seller on several occasions, they are not responding - i have tagged this as cancel order. please give me a full refund, thanks Tracyk, 1/17/22Report Reply still waiting on my order here : https://www.instagram.com/tracemercier/ Tracyk, 1/17/22Report Reply 15k followers, as per the purchase
Well you're fully protected here tracyk so nothing to worry about here. @king store has been notified.
Dear buyer, I had a problem sending members before, but your previous orders have been delivered. Please wait for another two days, your last order will also be delivered.
i made this order LAST YEAR, its been nearly a month - im not waiting any longer, i would just like my money back now, thanks
i have messaged you several times with no response, you've had ample opportunity to sort this im not willing to give you anymore of my time. It would have been polite to even bother to respond
Well, naturally, I have to be off site to solve problems, and of course I can not see your message No problem now, my friend, you can wait to receive the order
Hi Hulk thanks for your initial action on this - i would just like a refund at this point to be honest. i've been chasing for almost a month and i had to pay for someone else to carry out the job. i just want my money back tbh, if you see our chat log you'll see that he keeps saying 'give me 2 days' 'im doing it now'... i dont wish to waste anymore time
Hulk. The buyer has requested the cancellation of the order. He does not want to wait until tomorrow, so I canceled the status of his order in the conversation.
these are the 2 transactions im still waiting on a refund for: Transaction ID: 6854939401 ($25.75) - seller: kingstore - purchased on 22nd december 2021 Transaction ID: 6754185490 ($28.07) - seller: Pratyaksh - purchased on 29th december 2021 BOTH are MM orders and i also messaged MM via the 3 way conversation furthermore i was charged £26 on the 4th of this month.. why is this? i havent purchased anything new and im awaiting on 2 separate refunds (above) having messaged on the MM conversation several times with no response from your team. Im so disappointed in this service as i thought there'd be some sort intervention especially when a seller doesnt complete the order or even reply .. but ive received no response from yourselves either can i please get some assistance on this or do i need to be contacting my bank for a chargeback?
