How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened Wednesday 21/4/20 at 1:23 PM 2. Are You The Buyer or Seller I am the buyer 3. Total Transaction Value 70$ 4. Other Parties Username PlayerUp 5. Method Used To Pay or Receive Payment PayPal (the middleman or the seller got the money i think because i had to wait the seller that gives me the details of the purchase but after 1 week i got tired then i put'd "Cancel Order - Buyer" but i still not receveing my money back 6. Other Parties Email Addresses [email protected] 7. Other Parties Payment Email Address [email protected] 8. Other Parties Messenger Username 9. Provide All Chat Logs and Additional Information Below As you can see i used to wait for like 5 days for the details but seller still not answering, then i asked a refund but still not receveing that. MAYBE HELP OR WHAT? I NEVER HAD A REAL SUPPORT HERE. THANK YOU!
To process a cancellation/refund request... #1 Open you Pre Middleman Order Startup Ticket or Transaction's Private Conversation ticket. Inside, write down that you are requesting for a refund and please make sure to provide the original payment method that you used when you made your purchase for the refund. Wait For Agent To Approve Cancellation Wait for Middleman to process your cancellation. Once your cancellation has been processed, Middleman will post specific details on your cancellation inside your private and 3 way conversation ticket.
This is my entire chat. As you can see i did what the middleman told me to do. He just told me to wait but after 4 days i am not receveing any answer. The middleman has the money because we had to wait the seller with the details of my purchase but the seller didn't send to us nothing. SO after 1 week or more i decided to have my money back but middleman is not doing nothing.