Did not purchase

Discussion in 'Disputes - Resolved Cases' started by iHaxel, 5/9/15.

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  1. iHaxel

    iHaxel
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    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

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    • How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    9 May 2015

    2. Are You The Buyer or Seller
    Buyer

    3. Total Transaction Value
    89 Euro

    4. Other Parties Username
    I don't know

    5. Method Used To Pay or Receive Payment
    Paypal Middleman

    6. Other Parties Email Addresses
    Middleman

    7. Other Parties Payment Email Address
    I don't know

    8. Other Parties Messenger Username
    I don't know

    9. Provide All Chat Logs and Additional Information Below


    I went on my paypal today, and noticed that there was a payment sent to middleman.
    It wasn't me and I'd like a refund. Transaction ID: 5UL825104R167254C
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. OP
    OP
    iHaxel

    iHaxel
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    Hello Middleman or Admin,

    Would you mind canceling this before the account have been delivered? I did not purchase this, this was bought before I woke up this morning.

    Screenshot by Lightshot

    It is saturday, and I didn't wake up until 10 AM this morning.
    It would be great if you can refund me and cancel the order, as I do not one whoever used my paypal to get the account and I do not get my funds back.

    I have changed my paypal password.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  3. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    This transaction isn't related to us. We can't refund you as it didn't go to our account. G2S is a payment processor, and we have no direct relationship to this company other than they process our payments similar to PayPal, MoneyBookers and all the other payment processors. The only transaction you have with us was refunded this morning.

    Recommendation is to contact their billing department here: gate2shop.com/contact-form-page/
     
  4. OP
    OP
    iHaxel

    iHaxel
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    Oh ok, I managed to call Paypal and talked to them! Thanks for your help, and sorry for the hassle.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
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