Resolved Credits

Discussion in 'Help - Ask Support Questions' started by Mike_123, 1/31/17.

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  1. Mike_123

    Mike_123
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    Hi I just joined Playerup and my friend sent me credits to get me started in account trading and I still haven't gotten them, is this normal?
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Admin

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    Admin Status (Staff): This account handles all admin general support inquiries

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    Automated Response

    Thank you for submitting a support ticket. An agent will assist you shortly with your inquiry. Meanwhile, please view the links below as this will direct you to the correct department to get help with your questions.

    Regular Support
    For all non-middleman help related questions, please follow these instructions:
    1). View the Guides Section for all commonly asked questions
    2). View our Knowledge Base for all other commonly asked questions
    3). If these sections above don't answer your question, please submit a Help Ticket here.

    Middleman Support - "Active" Orders
    Please note that this support is for non-middleman related issues only. For all middleman support questions, please use your Private or 3 Way Conversation Ticket already opened. If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly. Please also note middleman support is currently experiencing some delays on their responses so we ask that you remain as patient as possible.

    Middleman Support - Non "Active" Orders
    If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly or click here to post a help ticket.

    Disputes
    If you believe someone has possibly scammed/frauded you, please Open A Dispute Form (takes 2 minutes). Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute.


















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  3. OP
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    Mike_123

    Mike_123
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  4. Admin

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    What is your friends username and/or payment email address?

    Your ticket will now be moved to the HELP section where you can find your answer and follow up with another question if you have one.
     
  5. OP
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    Mike_123

    Mike_123
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    Admin did you get my message?
     
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  6. Admin

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    He requested a cashout and this is pending now.
     
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