How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened 4/13/2015 2. Are You The Buyer or Seller I am buyer 3. Total Transaction Value $175 USD 4. Other Parties Username backstab http://www.playerup.com/members/backstab.10300/ WTS - (Bronze Seller) max th 9 with 5 builder and 1000 gems | PlayerUp - Video Game Accounts Marketplace. Player 2 Player Secure Platform. 5. Method Used To Pay or Receive Payment PayPal 6. Other Parties Email Addresses email : [email protected] [email protected] K----iii---k: backstab1212 fb : [email protected] skype : backstab1212 7. Other Parties Payment Email Address paypal account [email protected] 8. Other Parties Messenger Username see above 9. Provide All Chat Logs and Additional Information Below The account I purchased from village name was jesin ( TH 9 ) WTS - (Bronze Seller) max th 9 with 5 builder and 1000 gems | PlayerUp - Video Game Accounts Marketplace. Player 2 Player Secure Platform. Purchased date was 3/15/2015. It was reclaimed by someone today. He used up all my gem and messed everything up. I need to report this to you because my apple ID is secure but it was a linked account so I have no control over google part of this account. I need advice ASAP. James Seller wrote this to me I dont want to retake your account, and it's not me who did that. I just resell it from someone. I will contact them to help you.My suggestion is you go to help and support under setting on coc setting. Tell them if your account is # and you already change the password of gmail but someone still play your village. They will reply you and will need your receipt of first purchase. From: Jamesxxxx <[email protected]> To: [email protected] Sent: Tuesday, April 14, 2015 4:01 AM Subject: Fwd: jamesdragon, 4/13/15 --------------------------------------------------------------------------------------------
The person who reclaimed my account used all $50 gem I purchased and messed up completely this village. He logs in everyday to rearrange village so that I get attacked constantly and loose all storage loots. I already set up 2 step apple ID verification, but this account was linked when I purchased and I did not have computer to verify. Seller was supposed to be the only person who has security of this account but obviously was not the case. Up to this point I have contacted: playerup support: conversation was created with middleman but they never replied me back. paypal: dispute was denied because CoC is intellectual property, they won't protect buyer for anything like this. Buyer automatically loose dispute over account purchase, software etc cases. I contacted seller: refused to step in to help because this account is not his. Whoever gave this seller account to sell is definitely screwing up with me.
