Closed Ticket - Resolved Issue

Discussion in 'Disputes - Resolved Cases' started by mattjaaa, 12/6/20.

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  1. mattjaaa

    mattjaaa
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    Example: December 6th, 2020

    2. Are You The Buyer or Seller
    I'm the Buyer

    3. Total Transaction Value
    $124.99 USD

    4. Other Parties Username
    Cloudz479

    5. Method Used To Pay or Receive Payment
    PayPal

    6. Other Parties Email Addresses
    N/A

    7. Other Parties Payment Email Address
    N/A

    8. Other Parties Messenger Username
    Cloudz479

    9. Provide All Chat Logs and Additional Information Below
    Thank you for using PlayerUp.com to secure your order -

    Sellers Username: Cloudz479

    Buyer Paid (USD): $124.62

    Buyer Purchased: https://www.playerup.com/middleman/?page_id=5&form=cart&p_key=10809378_71834

    We have created and activated your 3 Way Conversation Ticket. The seller Cloudz479, the buyer and @Middleman have now been added to this ticket. The next step is to have the seller Cloudz479 complete the delivery for this transaction. Below contains step by step general guides which you can click on to view how to finalize your delivery.

    If you're unable to expand the blue bar options below, click on this guide link to fix the issue and view what needs to be done next.

    What does the seller need to do next to complete delivery and be paid for this transaction?
    Account Delivery Guide (Click Here)Expand

    Social Media Service Delivery Guide (Click Here)Expand

    Currency/Items Delivery Guide (Click Here)Expand

    Top Up Service Delivery Guide (Click Here)Expand

    Boosting/Powerleveling Service Delivery Guide (Click Here)Expand

    What is the next step after the seller has completed delivery?
    Post Delivery: After the seller has completed delivery, what is the next step? Expand

    Post Delivery: After confirming delivery, how does the seller receive payment? Expand

    Please note that a @Middleman agent will monitor and possibly update this ticket from time to time. We ask that you remain patient during this process. If you have any additional questions or need further assistance, please update this ticket.

    Middleman, 11/25/20 Report
    Reply
    mattjaaa
    Let me know Cloudz when you’re good to exchange. Hope you had a good Thanksgiving!

    mattjaaa, 11/27/20 Report
    Reply
    mattjaaa
    Hello?

    Is there any movement on this transaction?

    Thanks,

    mattjaaa, Monday at 4:47 PM
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
    Middleman likes this.
  2. Help

    Help
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    • This user is inactive. Hasn't logged into their account in over 60 days.
  3. Help

    Help
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    Community Moderator

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    The seller hasn't been online since 11/26. You can always cancel your order and get your money refunded back to you.

    To process a cancellation/refund request...
    #1 How To Cancel / Refund A Middleman Order | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.
    #2 http://www.playerup.com/forms/cashout-your-credits.6/respond (after your money has been refunded to you in the form of Credits)

    Wait For An Agent To Approve Cancellation
    Wait for Middleman to process your cancellation. Once your cancellation has been processed, Middleman will post specific details on your cancellation inside your private and 3 way conversation ticket.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
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  4. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Lets cancel the order. Your refund will be credited to you within 24 hours.
     
    mattjaaa likes this.
  5. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Disabled the sellers listings.
     
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