Charged wongly

Discussion in 'Disputes - Resolved Cases' started by duwop, 11/17/19.

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  1. duwop

    duwop
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    November 17, 2019

    2. Are You The Buyer or Seller
    I'm the Buyer

    3. Total Transaction Value
    $32.95 USD

    4. Other Parties Username
    Kinguin

    5. Method Used To Pay or Receive Payment
    Example: PayPal

    6. Other Parties Email Addresses


    7. Other Parties Payment Email Address

    8. Other Parties Messenger Username
    Kinguin

    9. Provide All Chat Logs and Additional Information Below
    Your website cancelled a transaction in progress so I tried a different post but you guys still charged me for the failed one.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Makisha

    Makisha
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  3. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    It's not possible for "us" to charge you twice. You paid by PayPal and made the mistake checking out twice for the same item.
     
  4. Middleman

    Middleman
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    $32.95 refund has been issued on your duplicate payment you issued to us.
     
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