Never Delivered Charged but i cancelled order and did not receive a product.

Discussion in 'Disputes - Resolved Cases' started by Beset, 11/14/20.

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  1. Beset

    Beset
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    Seller is inactive so i cancelled the order. The site charged me but it seems it is waiting for him to confirm the cancellation. I recieved no product. Can i please recieve a refund.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. OP
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    Beset

    Beset
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    My Location:
    November 9, 2020

    I'm the Buyer

    $1,163.89 USD

    @Nifa42

    Visa

    Only playerup was used to try and communicate with seller.

    My email is [email protected]

    There were no chat logs. User is inactive. I started transaction via middleman link.
     
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  3. Help

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    To process a cancellation/refund request...
    #1 How To Cancel / Refund A Middleman Order | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.
    #2 http://www.playerup.com/forms/cashout-your-credits.6/respond (after your money has been refunded to you in the form of Credits)

    OR (IF YOUR 3-WAY TICKET HASN'T BEEN PUBLISHED YET)
    #1 Open you Pre Middleman Order Startup Ticket or Transaction's Private Conversation ticket. Inside, write down that you are requesting for a refund and please make sure to provide the original payment information that you've used when you made your purchase for this order.

    Wait For An Agent To Approve Cancellation
    Wait for Middleman to process your cancellation. Once your cancellation has been processed, Middleman will post specific details on your cancellation inside your private and 3 way conversation ticket.
     
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  4. OP
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    Beset

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    The order cannot be cancelled because the buyer is inactive.

    "If the seller approves the buyers request for a refund, please click on Change Order Status and select the "Seller - Cancellation Request" option. If the seller denies the buyers refund request, please respond back stating your reason and a middleman agent will respond to your rebuttal shortly."
     
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