Resolved Cashout problem

Discussion in 'Help - Ask Support Questions' started by DaleCalicdan, 4/10/19.

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  1. DaleCalicdan

    DaleCalicdan
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    Hi, i replied on the ticket that i had with the middleman last week but i think its not being attended becaus maybe it is marked as closed. Here´s what i wrote:

    Hi, I just wanna clarify. I think there has been a mistake in the process of cashout. The buyer who bought my product, paid 400$ (DOLLARS) the amount i put in the sale of the product. It is even stated on the three way ticket that the amount 400$ is received. But then when the cashout ticket is made, it says 348$ was transferred to my wallet. I didnt realize that it was in $(DOLLARS) before because i thought it was converted into €(EUROS), 400$ = 348€. I guess there has been a misundertanding as I only recieved 300€ (EUROS) in my paypal account which is likely converted from 347$ (DOLLARS). Transaction id is 922038559. Please clarify.
     
    #1 DaleCalicdan, 4/10/19
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  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Please go to your MM Cashout Ticket and post this message so the payments team can update you.
     
    #2 Middleman, 4/10/19
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