Buying account

Discussion in 'Help - Find Support Answers' started by Neshalios1, 4/16/20.

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  1. Neshalios1

    Neshalios1
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    Suspended Status: This user has been suspended for terms of service violations or fraud practices

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    My Location:
    I have bought an account here 80 usd drakensang account .
    got the email to activate the order but when i click it i come back to the playerup with a tab that says :
    You dont have permission to do this or that or nothing !!

    This is the
    Transaction ID: 2130000000096158082

    i got this on my email.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. PlayerUp

    PlayerUp
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    Bot Status (Automated): Handles automated general support inquiries

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    Automated Response

    Thank you for submitting a support ticket with the middleman automated support department.

    Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to follow the directions below to reach a middleman agent. Your ticket won't be redirected so please make sure to follow the directions below:

    Middleman Support - "Active" Orders
    Please note that this support is for non-middleman related issues only. For all middleman support questions, please use your Private or 3 Way Conversation Ticket already opened. If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly. Please also note middleman support is currently experiencing some delays on their responses so we ask that you remain as patient as possible.

    Middleman Support - Non "Active" Orders
    If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly or click here to post a help ticket.

    In order to reduce spam, we ask that you don't open multiple tickets over the same transaction as this could cause additional delays on your order. If you have a ticket already opened, please use that ticket and respond back to that ticket for an update. If you need an urgent update from middleman support and they're not responding, simply open a new ticket here and request for an urgent update. Delays can occur but rest assured middleman support will address your ticket as soon as they can.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  3. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    2130000000096158082

    We have cancelled and voided this payment back to your card since you're suspended and unable to activate this order.
     
  4. PlayerUp

    PlayerUp
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    [trigger]Guide - How To Resolve Suspensions

    Automated Response

    What does it mean when my account has been suspended?
    Accounts that have been suspended are in violation of one or more of the following rules:
    • Behavior Disruptive
    • Feedback System Abused
    • Multiple Accounts
    • Reported Fraudulent by 2+ Members
    • Spammed Website Repeatedly

    What does it mean when my account has been banned?
    • Fraudulent
    • Spamming Mass Promoting

    How do I resolve this issue?
    • Wait for a moderator to review your account which can take time, OR
    • Submit a Support Ticket requesting your suspension removed. Provide us your username and the reason why you believe you were suspended.

    .[/trigger]
    [trigger=by]For: Middleman Re: #3[/trigger]
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  5. Help

    Help
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    Community Moderator

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    @Neshalios1
     
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  6. PlayerUp

    PlayerUp
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    Automated Helper Bot
    Bot Status (Automated): Handles automated general support inquiries

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    Joined:
    9/30/15
    Posts:
    1,512
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    1,557
    [trigger]Guide - How To Resolve Suspensions

    Automated Response

    What does it mean when my account has been suspended?
    Accounts that have been suspended are in violation of one or more of the following rules:
    • Behavior Disruptive
    • Feedback System Abused
    • Multiple Accounts
    • Reported Fraudulent by 2+ Members
    • Spammed Website Repeatedly

    What does it mean when my account has been banned?
    • Fraudulent
    • Spamming Mass Promoting

    How do I resolve this issue?
    • Wait for a moderator to review your account which can take time, OR
    • Submit a Support Ticket requesting your suspension removed. Provide us your username and the reason why you believe you were suspended.

    .[/trigger]
    [trigger=by]For: Help Re: #4[/trigger]
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
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