Resolved Buyer's Issue was resolved and still he leaves a negative feedback- request removal

Discussion in 'Feedback - Open A Claim' started by mathewmj1977, 10/20/19.

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  1. mathewmj1977

    mathewmj1977
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    How to Report a Feedback Dispute
    Please fill out all 6 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    September, 11 2019

    2. Are You The Buyer or Seller
    I am the seller

    3. Total Transaction Value
    $6 USD

    4. Other Members Username
    @amazonking647

    5. Why Should The Feedback Be Removed
    The buyer bought a Rainbow six siege account service from us and immediately after sending the account the buyer faced an issue he immediately replied to the 3-way conversation and his issue was immediately resolved and he confirmed the delivery on the order but the buyer still insisted on leaving the negative feedback.
    On resolving the buyer's issue we requested of him the removal of the unfair negative feedback and explained to him the situation he confirms delivery withour removing the feedback and still ignores our messages and request please find below a screenshot to prove the entire situation
    6. Provide All Chat Logs, Screenshots and Additional Information Below
    upload_2019-10-20_13-10-7.png

    Link to 3-way conversation
    https://www.playerup.com/conversati...tion-id-922171945-3-way-conversation.1202933/
     
    #1 mathewmj1977, 10/20/19
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. samsaha86

    samsaha86
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    Premium Status: This user has a Premier Sellers Account Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Veteran Status: This user is a veteran experienced member Sapphire Status: This user has successfully completed 300+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

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    #2 samsaha86, 10/20/19
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  3. OP
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    mathewmj1977

    mathewmj1977
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    Hello any updates on this please?
     
    #3 mathewmj1977, 10/21/19
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  4. Makisha

    Makisha
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    Add me on Discord: Makisha#9761
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    #4 Makisha, 10/22/19
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  5. OP
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    mathewmj1977

    mathewmj1977
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    #5 mathewmj1977, 10/24/19
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  6. Support

    Support
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    Resolved.
     
    #6 Support, 10/24/19
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