Resolved Bro i have a question could you help me?

Discussion in 'Help - Ask Support Questions' started by Frank123456, 2/9/19.

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  1. Frank123456

    Frank123456
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    If I used playerup to buy the account, and use the middleman in playerup, and if the seller recall the account what I need to do, the account I buy not been recall, but I just wonder if it recall what I need to do for find back my money. because I think if I use the playerup middlemen and I have protection for that. Are that right please answer me haha thanks bro
     
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  2. Hulk

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    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    You have after sale protection. You can read about it here:

    What are insurance packages?
    All products are partially guaranteed after the transaction has been completed. Optional insurance packages fully guarantee you after the transaction. Insurance can be purchased upon checking out or before the payment has been released to the seller. Insurance protects and compensates you if a problem happens to your product after the transaction has been completed. Insurance will provide you compensation if you aren't at fault and we are unable to completely restore access to your damaged game account. Once your investigation has been completed, we will provide credit to you for the full amount you paid which will compensate you for your loss without any additional wait time.

    What are partially guaranteed transactions?
    All products are partially guaranteed after the transaction has been completed. Partially guaranteed transactions provide you with full after sale support for life where we'll assist you at the best of our ability to resolve all disputes. If the other party is unable to resolve your dispute, we will explore enforcing the sellers agreement pursing legal routes to resolve all disputes. Additionally, we will explore options for the buyer such as partial or full credit for the amount you paid which will compensate you for your loss which could require additional wait time.

    Middleman: Buyers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.
     
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    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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