Availability

Discussion in 'Help - Ask Support Questions' started by magileine, 2/6/20.

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  1. magileine

    magileine
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    Hello. I am interested in doing a transaction with someone but as I am new to the site, I have some concerns. I will be using your middleman services for the trade but noticed that on your site the process is to pay before a middleman is even assigned to me? This combined with the fact that the sale link is generated by the seller worries me. As this is a large amount, I would feel more at ease if a middleman is readily available now and can guide us through the transaction immediately. If possible, I would like to get in contact with one. Thanks!
     
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  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Automated Response

    playup

    Buyers: I just paid. How do I start my order?HideExpand

    If you have purchased an item through PlayerUp Middleman Services "Buy Now" option, then after the payment has been processed you'll need to fill out this form in order for your order to startup. If you have already completed this form, then your order will start shortly.

    Sellers: How do I receive payment after completing my order inside the 3 way conversation?HideExpand

    Please read this step by step guide

    Sellers: Can I receive an update on my payment status?HideExpand

    Please note that we DO NOT respond to duplicate tickets regarding your payment status in order to ensure everything is organized into 1 private conversation ticket so we won't reply to this ticket if you're requesting an update. If you have questions regarding your payment status, please post inside your private conversation ticket and remain patient so we can reply back. Meanwhile, you can track your payment status here.

    Sellers: How can I track my payment status?HideExpand

    Click Here

    Sellers: Where can I view my payment history and logs?HideExpand

    Once your payment has been sent, your private conversation ticket/3 way conversation ticket will show as completed and you can view a transaction log here for your records. If you're unable to view your transfers, simply select All Actions, select Transfer, and then press GO to pull up all your past transfers.

    Sellers: What if my order hasn't been activated and I have questions?HideExpand

    If your private and 3 way conversation ticket hasn't been activated, than an agent will update this ticket shortly.





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  3. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    How does the secure middleman process work for sellers?

    How does it work?
    1). Sellers create and post middleman buy now listings (click here)
    2). Buyer clicks on buy now listing and completes payment
    3). We verify and secure the buyers payment
    4). We create a 3 way conversation ticket with the Buyer and Seller
    5). We inform the Seller which specific account information they need to release to the Buyer
    6). During this process, we will communicate and guide both the Buyer and Seller.
    7). Buyer secures and verifies the account
    8). Payment is then disbursed to the Seller

    Middleman: Sellers Guide | PlayerUp - Video Game Accounts Marketplace. Player 2 Player Secure Platform.
     
  4. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Middleman Support is available and can answer all your questions but we typically do so once a 3 way ticket is opened. if you have anything specific you need help with, please open a ticket and list them so we can assist you further.
     
  5. Help

    Help
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    Simple guide to use Middleman Service for your Sales and Purchases...
    [Simple Guide] Playerup Middleman Service - New Members Read This! - UPDATED | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

    It usually takes 1-72hrs before the actual transaction starts after the identification/documents have been submitted for the buyer's verification.

    If you are the buyer...
    In case you haven't yet, you have to activate your order and finish your verification first. To do so please follow the instructions inside your transaction's private conversation ticket or click this to fill up the form. http://www.playerup.com/forms/middleman-order-step-1-of-2-provide-details.1/respond

    My PlayerUp Middleman Order / Buy / Purchase didn't activate or start up? How can I fix this? | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.
     
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