Apex Legends - Recalled Account - Seller: Chouaib ko

Discussion in 'Disputes - Banned Scammers' started by badger., 8/13/21.

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  1. badger.

    badger.
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    August 13th, 2021

    2. Are You The Buyer or Seller
    I'm the buyer

    3. Total Transaction Value
    $144.20

    4. Other Parties Username
    @Chouaib_ko

    5. Method Used To Pay or Receive Payment
    Debit Card - VISA

    6. Other Parties Email Addresses
    N/A

    7. Other Parties Payment Email Address
    N/A

    8. Other Parties Messenger Username
    DrunkAlpha#4215 - Discord.

    9. Provide All Chat Logs and Additional Information Below

    I bought this account on 06/21/2021 from Chouaib_ko. The payment was smooth and messaged him on discord. About 2 months later as of today writing this the seller has changed all the info. I tried to contact EA/Origin and was told they will only send a verification code to the original email on the account. The seller has recalled the account, and has blocked me on discord. I can't even message him about it. At first I thought maybe he sold me a # account but the fact he blocked me on discord before I messaged him makes it obvious. Here are all the screenshot and account evidence:

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    Here's a video of me showing my PayPal and I did make purchases on it with my debit card. I recorded a video in case someone says the screenshots is fake. I'm happy to also live stream / screen share with a mod/admin if needed as proof. I also recorded proof my username and info being changed because it's still cached on the EA/Origin servers. I don't have any emails notifying me the info was changed since he contacted EA live chat directly and they will change it without notifying you.

    Video - PayPal Purchase - MP4, Video - Origin Username Changed.

    I made another discord, in hopes he will add me and attempt to resolve this. I doubt it though, since he blocked me. I'm also sending him this thread via PM on PlayerUp, hoping he replies.
     
    #1 badger., 8/13/21
    Last edited: 8/13/21
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Hulk

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    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    Waiting for the users reply.
     
    #2 Hulk, 8/13/21
  3. Hulk

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    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    Do you think the account may have been stolen?
     
    #3 Hulk, 8/13/21
  4. Chouaib_ko

    Chouaib_ko
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    Hello, there was a misunderstanding, i wasn't home for quite sometime, and when i came back today, i found out that my little brother recovered the account, im really sorry for that.
    I can assist you to get back your account, and as an apology i added a Battlefield V key game there.
    Sorry again contact me here or on discord ASAP
     
    #4 Chouaib_ko, 8/13/21
    • This user is inactive. Hasn't logged into their account in over 60 days.
  5. OP
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    badger.

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    Unlikely, I added 2 step, and had a randomly generated 21 character password. Messaging the seller now.
     
    #5 badger., 8/13/21
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  6. OP
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    badger.

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    This issue has been resolved with the seller, thread can be closed.
     
    #6 badger., 8/13/21
    • This user is inactive. Hasn't logged into their account in over 60 days.
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