Remember show us the weight of the whole parcel you've received. They want the weight, the story is that I took the s7 and putted an old phone in here, made some pics and opened a dispute, should I put back the s7 while I weight or just change the phone (but the weight will be different) which would be better in my case? I am really wondering about it, please help me ... That's what they asked me to do ------------------------------------------------------------------------------------------------------------------------------------ Friend, 1. you can ask the post office for the official document to prove the parcel you received. 2. Please try to tear out the label of the package and check whether there has another label or not. (because maybe the shipping company stick with the wrong label.) 2.show the whole weight of the parcel you have recieved. Remember show us the weight of the whole parcel you've received.Waiting.