Resolved After using middleman still have not received payment

Here is how PlayerUp Middleman Services work:

How does it work?
1). Sellers create and post middleman buy now listings (click here)
2). Buyer clicks on buy now listing and completes payment
3). We verify and secure the buyers payment
4). We create a 3 way conversation ticket with the Buyer and Seller
5). We inform the Seller which specific account information they need to release to the Buyer
6). During this process, we will communicate and guide both the Buyer and Seller.
7). Buyer secures and verifies the account
8). Payment is then disbursed to the Seller

Middleman: Sellers Guide | PlayerUp - Video Game Accounts Marketplace. Player 2 Player Secure Platform.

 

When should I release my account information to the buyer?
Never release your account information unless (@Middleman) contacts you through the PlayerUp Conversation Ticket System. We will never contact you through e-mail, kik, skype, or any 3rd party service. All middleman transactions are done through PlayerUp.com for security reasons.

Middleman: Sellers Guide | PlayerUp - Video Game Accounts Marketplace. Player 2 Player Secure Platform.

 

1). We never created a private or 3 way conversation ticket for you, AND
2). We never received any notice of any buyer that paid for one of your items

I'm sorry to say this but it sounds like someone has scammed you. What was the buyers playerup username?