After Sale Support - Super Urgent Problems With Item

Discussion in 'Help - Find Support Answers' started by Smelter01, 3/17/21.

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  1. Smelter01

    Smelter01
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    I’ve been scammed off this guy. He’s contacted ea and changed all the details and now I can’t get access to it.
     
    #1 Smelter01, 3/17/21
    • This user is inactive. Hasn't logged into their account in over 60 days.
    Help and Middleman like this.
  2. OP
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    Smelter01

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    He’s been ignoring me on discord and hasn’t responded to any my messages if tho he’s been online.
     
    #2 Smelter01, 3/17/21
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  3. OP
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    Smelter01

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    Even*
     
    #3 Smelter01, 3/17/21
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  4. OP
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    Smelter01

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    Here you can see an EA employee confirmed that the account was messed with.
     

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    #4 Smelter01, 3/17/21
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  5. OP
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    Smelter01

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    These are the requirements needed to change the account details. Which obviously the seller has. I’ve contacted the seller but he’s ignoring me.
     

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    #5 Smelter01, 3/17/21
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  6. OP
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    Smelter01

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    Am I gonna get a response??
     
    #6 Smelter01, 3/18/21
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  7. OP
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    Smelter01

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    Over 24 hours and still no support? I’m gonna have to open a case with Revolut again if I don’t get any support
     
    #7 Smelter01, 3/18/21
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  8. Middleman

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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    #8 Middleman, 3/19/21
  9. Middleman

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    We need the seller involved in this conversation. Open a dispute against @Extazy in the disputes section then we can assist.
     
    #9 Middleman, 3/19/21
  10. Help

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    If you believe you have been scammed please open a dispute here and provide the complete details of the scam that happened with proofs so we could further assist you.
    https://www.playerup.com/accounts/active-disputes/
     
    #10 Help, 3/20/21
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