I have placed the order and activate the order, but the order status is still "pending:approval". Hoe long it takes to move to next step? Will the middleman contact me until the order status move to next state?
Hello, We received your middleman support ticket. Please note we are EXTREMELY backed up on replies right now. This is now a PENDING ticket and an agent will respond to and resolve this issue shortly. Please accept our apologies for the lack of communication/delays on our replies here. Meanwhile if this issue has already been RESOLVED, we would kindly ask if you could update this ticket stating it has been so we can process these backed up tickets quickly. Thank you!
Hello, We have received your middleman support ticket. After our brief investigation, this issue appears to be RESOLVED already. If you have additional questions or need additional assistance, please open a brand new middleman support help ticket by clicking this link: https://www.playerup.com/accounts/middleman/create-thread Thank you!
