How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened Example: 18 November 2018 (2AM GMT) 2. Are You The Buyer or Seller I'm the Seller 3. Total Transaction Value $100 USD 4. Other Parties Username His Discord is: BaseballBoy#6379 5. Method Used To Pay or Receive Payment PayPal 6. Other Parties Email Addresses I don't know 7. Other Parties Payment Email Address I am the seller 8. Other Parties Messenger Username Discord is: BaseballBoy#6379 9. Provide All Chat Logs and Additional Information Below He did not scam me, the middleman employee scammed us both, we both have proof, he took 100$ from the buyer and my fortnite account and blocked us both. My Discord is: Kryptonic|Rainbows#1515
Your title is very misleading: Middleman Scammed Both of us!!! Is what you posted. I had it edited to reflect what really happened here.
When should I release my account information to the buyer? Never release your account information unless (@Middleman) contacts you through the PlayerUp Conversation Ticket System. We will never contact you through e-mail, kik, skype, or any 3rd party service. All middleman transactions are done through PlayerUp.com for security reasons. Do you use Skype, PlayerUp or another messenger service? No. All middleman transactions are done through PlayerUp.com for security reasons. Anyone who attempts to contact you through a 3rd party messenger claiming they are us is fraudulent.
See this guy: Exploiting - Live Chat Support | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. Also another fake middleman. Guys need to be careful here. It is clearly noted all transactions are done on PlayerUp, not on any 3rd party site like discord or email. Anyone can pretend to be us offsite, we have no control over this.
We're limited on what we can do here. Everything was done offsite. None of this is related to us. We can't even take action because we don't know who was involved in this dispute other than yourself. You need to recover the item you sent.
Can I atleast get compensation? like I have more than enough proof and I've lost too much already, please.
Please man, i already lost to much, all I am asking for is a bit of compensation, please, proof is above
Based off the screenshots you have provided, somebody created a fake discord username, stole our site default logo and pretended to be us. Why didn't you contact support 1st before you moved forward with this? All you had to do was open a ticket with actual middleman support here and ask if we use discord and an automated answer would have said we don't. https://www.playerup.com/conversations/add?to=Middleman
Additionally, the buyer scammed you, not the middleman. The middleman is the buyer. He created 2 discord usernames and pretended to be the middleman. They after the middleman scammed you, he blamed the middleman which is actually him to cover himself. He likely did this so you would blame us rather than him. This is a classic con artist scam. Unless you know this persons playerup username who contacted you before you communicated on discord or have this persons address and full name, we can't actually do anything to help enforce this.
I saw you posted Epic in the screenshots. Is this fortnite? You need to recover what you lost. Contact the game publishers and say you can't login to your account. Begin recalling it. If it's attached to a gmail, submit a password recover and regain access to your gmail. That's what you need to do to resolve this. Expecting us to bail you out and pay "compensation" when we have 0 involvement in this is extremely dangerous. Not only will that promote others to intentionally scam now that they know they'll be compensated but it could also result in people creating fake scams offsite and then trying to get compensation. If we make a special exception and give you compensation, then others will use this as a reference and try to collect compensation as well citing that it's unfair we gave you compensation but they can't receive it.
