3 ways conversation not starting

Hi, it's been almost 3 days and my buyer needs an explanation why the 3 ways conversation isn't showing up.

We are both sick of asking and waiting but not getting a scarp of reply.
He's going to ask for a refund to his bank tomorrow and I don't blame him for doing so .
The lack of communication is unbearable, this website is unprofessional and I'm absolutely disappointed in the"service" this provides

 

@Middleman @Mod @Help
Somebody PLEASE tell something

 

It usually takes 1-72hrs before the actual transaction starts after the identification/documents have been submitted for the buyer's verification.

If you are the buyer...
Middleman: Buyers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.
In case you haven't yet, you have to activate your order and finish your verification first. To do so please follow the instructions inside your transaction's private conversation ticket or click this to fill up the form. http://www.playerup.com/forms/middleman-order-step-1-of-2-provide-details.1/respond

My PlayerUp Middleman Order / Buy / Purchase didn't activate or start up? How can I fix this? | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

NOTE: Payments via CC/Debit Card might take longer as it will need to be cleared first. In your online banking's transaction history you should be able to check the status of the order you just made here, if it says "Pending" it could only mean 2 things; its either PlayerUp has yet to claim the deposit you sent or your Bank is holding it for an extended period of time which you would most likely need to call your bank and confirm that its you who have made this purchase.

 

5 days and still nothing. My buyer @Jaybrim0315 went to his bank and they said the payment was processed correctly.
Why doesn't the 3 way conversation appear? It's almost a week and i still can't deliver him the account he paid for
@Help @Middleman

 

@tuseirob Do you know the Transaction ID that your buyer got from us?

@Middleman please check

 

The buyer is busy and can't answer me. You've got his username and mine, shouldn't you be able to check?
Honestly i'm losing faith in this website.
No answer, 1 week it's passed and no 3 way conversation ticket has shown up.
I'm not the only one with this problem and on the top of that there are so many cashout pending requests on the forum that's worrying.

I'm going to ask my buyer to refund and i'm never again using this website.
you guys are not clows, you're the entire circus