Resolved Transaction ID: 922011446

Discussion in 'Help - Ask Support Questions' started by Tarek2018, 2/24/19.

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  1. Tarek2018

    Tarek2018
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    Banned Status: This user has been banned due to fraudaulent acts against others

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    you reply

    You just need to cashout your balance. Once you do, the system will process it automatically. If a dispute is opened, it will not process so please don't prematurely dispute. If you file with PayPal, your cashout will be rejected since you're opting to refund that way instead of receiving a quicker refund through us.



    why you not refund my order to paypal i have pay using paypal now using your cashout i will lose my money and not receive the amount like i sent to you and about the quicker refund from i registered my account i don't see anything quick here you never reply on private & 3 way so i need refund my money
     
    #1 Tarek2018, 2/24/19
    Last edited: 2/24/19
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Thank you for your reply.

    We don't charge fees to cashout playerup credit. Yes it's true we do put there is a 10% fee but that applies for only certain payment options such as paymentwall, paysafecard and several others. For PayPal, Credit Cards, Cryptocurrency there are no fees to cashout.

    Please submit your cashout so we can get you refunded. If you have problems after you receive a refund, then open a ticket here.
     
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