Hello, Months ago, I purchased a star wars galaxy of heroes account from user exlphantom. For the past week, I have been getting daily attempts to reset the password on the associated Gmail account. I have reached out to exlphantom on here and on discord, where we spoke previously as well, and have received no response. However, in order to begin to try and reset the password, a previous password must be known, leading me to believe it is him. I have secured the account entirely, I just want to make you guys aware, as he told me that he has sold other accounts on here as well. Thank you
Automated Response Thank you for submitting a support ticket with the general support (non middleman support) department. Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to contact the middleman department directly here regarding this. Your ticket won't be redirected so please make sure to open a new ticket with the correct department. Assuming this is a general support inquiry, an agent will assist you shortly. Meanwhile while waiting, you can also get help or find your answer here: Regular Support For all non-middleman help related questions, please follow these instructions: 1). View the Guides Section for all commonly asked questions 2). View our Knowledge Base for all other commonly asked questions 3). If these sections above don't answer your question, please submit a Help Ticket here. 4). You can contact an agent or moderator directly using the chat system. Disputes If you believe someone has possibly scammed/frauded you, please Open A Dispute Form (takes 2 minutes). Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. .
Hello, if someone has scammed/frauded you, please open a dispute form (takes 2 minutes) using the link below. Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Disputes - Active | PlayerUp - Video Game Accounts Marketplace. Player 2 Player Secure Platform. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.
