Hi, Buying twitter accounts is a few thing to me. After they sell me the account (I will only use your middle man service) are they able to "reclaim" the account through twitter? Like if they say it was stolen and sold (or if it actually was stolen and sold)?
Automated Response Thank you for submitting a support ticket with the general support (non middleman support) department. Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to contact the middleman department directly here regarding this. Your ticket won't be redirected so please make sure to open a new ticket with the correct department. Assuming this is a general support inquiry, an agent will assist you shortly. Meanwhile while waiting, you can also get help or find your answer here: Regular Support For all non-middleman help related questions, please follow these instructions: 1). View the Guides Section for all commonly asked questions 2). View our Knowledge Base for all other commonly asked questions 3). If these sections above don't answer your question, please submit a Help Ticket here. 4). You can contact an agent or moderator directly using the chat system. Disputes If you believe someone has possibly scammed/frauded you, please Open A Dispute Form (takes 2 minutes). Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. .
Hi, I'm not getting any response from the "middle man" department.. What do I do? Are they still active?
Yes they can. However it's far more difficult with Twitter. Best practice is enable 2 step authentication and change all information to your information. MM can however pay protect you work to get your funds back, verifies the seller is secure and will help guide you to secure the Twitter Account the best they can. That said while rare (never has happened before), it is theoretically possible to recall a Twitter Account but we have yet to have 1 incident of this on PlayerUp.
